If your systems are slowing your users down, you're losing ground as an organization. Having the ability to work with a team of professional IT support technicians can change the game in terms of how well your organization runs.
Here is a sample of what our Help Desk service offering includes:
Direct End User Support
Remote Office Connectivity
File and Print Services
Network Device Connectivity
Active Directory Administration
User Access & Security Administration
We stay the course until the job is done. Period.
Implement system wide monitoring policies with auto-response, auto-resolution and dashboard and email alerts
Instant one-to-one support with audit trail and ticketing
Wide array of easy-to-read reports
Remote Control & Takeover
Remote behind-the-scenes access to devices to fix problems instantly, without disrupting end users
Get full visibility of your IT assets and areas for action.
Automate deployment of software, pages and configuration regardless of device location